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Inform Systems Australia markets and supports a range of products
to service the application needs of organisations in the areas
of Content Change Management, Document Management and Collaboration,
e-commerce, CRM or Customer Relationship Management and utilities
such as document comparison, workflow and web portal/intranet.
We have an extensive customer base within government, legal,
finance, banking and commercial organisations. We provide
a complete systems integration capability, full product support,
implementation services on either a time and materials or
fixed priced basis as well as training and consulting advice.
Inform's area of expertise is in large-scale infoCommerce
implementations where knowledge has to be stored and shared
amongst the three key application areas of Content Change
Management, CRM and DMS. We design and implement B2B systems
that address the need to exchange unstructured knowledge (ie
the information contained in documents, email, voice mail,
images, faxes, web sites and so on) to allow services based
organisations to reap productivity, competitive and financial
gains.
Inform is a unique company in that it is not only committed to the products it offers, it uses them as well! Inform as a business, operates with entirely electronic files. we do not use physical files to manage our client and matter information. All faxes, emails, external and internal correspondence, information about our customers, is maintained in a central "electronic" file. The files can be accessed anywhere, anytime, whether we are at home, in our clients office or in a hotel on the other side of the world.
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